Nouvelle

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FAQ

Do you ship to the EU?

Yes, we ship to all EU countries. Our delivery partner is GLS.

How long does delivery take?

Delivery within 1–8 business days to EU countries.

Which payment options can I use?

Available payment methods: credit/debit card, PayPal, Apple Pay, Google Pay, Shop Pay, and USDC cryptocurrency.

What should I do if a product is out of stock?

If a product is temporarily unavailable, you have several options: Click the “Email me when available” button on the product page, enter your email address, and we will automatically notify you as soon as the product is available again. Contact us via the helpdesk, and we will be happy to recommend a similar product that is currently in stock. For some products, pre-ordering is available. Please contact our customer service for further details. We always do our best to restock out-of-stock products as quickly as possible.