Product Safety Information

REDIF KFT. (9700 Szombathely, Vörösmarty u. 34.), which operates the mukorombolt.hu web store, pays special attention to ensuring that its customers only receive safe, verified products.

Our company is fully compliant with Regulation (EU) 2023/988 (General Product Safety Regulation – GPSR), which is binding for all online retailers in the European Union from December 13, 2024. The aim of the regulation is to ensure that consumers can only purchase products that do not pose a risk to their safety or health.

✅ What does this mean for you as a customer?

• The products offered in our online store come from verified sources and comply with EU safety requirements.

• We also include detailed descriptions, instructions for use and, if necessary, warnings for the products.

• We continuously monitor alerts from the EU Safety Gate (formerly RAPEX) system.

• If a product is found to be unsafe, we take immediate action:

  • about stopping sales ,

  • about notifying customers ,

  • and, if necessary, on the conduct of the recall procedure .

🔍 Search for dangerous products in the EU Safety Gate system

🆘 Bug report, feedback

If you experience any errors, anomalies or safety issues with the products we sell, please contact us immediately:

📧 support@nailshop.hu
📞 +36 94 312 398

We take all reports seriously, investigate them, and, if necessary, initiate formal proceedings in accordance with the law.

🔄 Recall procedure

If we need to recall a product:

• we will notify the affected customers directly by email,

• we publish information on the main page of the web store or in the "Product Recall" menu item ,

• We provide the option to return or exchange the product.