Information about package tracking and the use of DPD parcel points and parcel machines.
Information for package tracking
After your package has been handed over to the DPD courier service, if you have any questions about the status of your package or delivery, you can contact us at the following contact details:
- DPD package tracking : https://www.dpd.com/hu/hu/tracking/
- DPD telephone customer service : +36 1 501 6200
You can find the package number required for tracking your package in the email you received from us with the subject "#Your order #9999 is ready for delivery."
If you cannot find the email, please check your spam folder as it may have ended up there.
How to use DPD parcel points and parcel machines?
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When choosing a package point :
Your package will arrive at the point you specified, where you can pick it up within 5 calendar days . This is ideal if you want to pick up your shipment at a flexible time. - If you choose a parcel machine :
Once your package arrives at the machine , it can be collected at any time, day or night , giving you complete flexibility when it comes to collection. Machines change quickly, so it is important to collect your package within 2-3 days . You will find the exact deadline and further details in the notification email sent by DPD .
