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FAQ

Yes, we ship to all EU countries. Our delivery partner is GLS.
Delivery within 1–8 business days to EU countries.
Available payment methods: credit/debit card, PayPal, Apple Pay, Google Pay, Shop Pay, and USDC cryptocurrency.
If a product is temporarily unavailable, you have several options: Click the “Email me when available” button on the product page, enter your email address, and we will automatically notify you as soon as the product is available again. Contact us via the helpdesk, and we will be happy to recommend a similar product that is currently in stock. For some products, pre-ordering is available. Please contact our customer service for further details. We always do our best to restock out-of-stock products as quickly as possible.

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Dear Customers!

We would like to inform you of an important change that affects purchases for businesses .

From August 1, 2025, those who want a company invoice will no longer be able to find the tax number on the checkout page , but on the cart page or in the floating cart.
You can enter it in the "Tax number" field .
The location of the field is marked with a red arrow in the attached image for easier orientation.

Important information:

  • Providing a tax number is only required if you are purchasing for a business.

  • If you forget to enter it, you can return to the cart page from the checkout by clicking the shopping bag icon in the upper right corner - before submitting your order.

  • We will continue to store your previously provided data , but you will need to re-enter your tax number with every business purchase.

This change does not affect individual buyers .

Thank you for your attention and cooperation!

Best regards:
The Nail Shop team

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